Network Support Program

August 1, 2018

As we celebrate the start of our 39th year of providing state of the art office technology to the central New Jersey market, we are pleased to announce that we are expanding available I.T. Services and Support offerings.

We are now offering an enhanced, more comprehensive suite of network support services that are meant to augment the traditional maintenance agreement that covers the hardware performance, maintenance and supply requirements associated with your digital MFP.

Our Network Support Agreement (NSA) is meant to maximize the performance of your various digital imaging products as they direct your workflow within your existing office network. Service provided under our NSA include:

• Pre-Installation digital site surveys and Network Audit & Diagram
• Network Administration Profile
• Configuration of New Workstations and Peripheral Devices ( Software & Set-up )
• Ongoing Administration of Scanning – E-mail & Address Book configuration -Fax Forwarding
• Remote MFP Diagnostics/Monitoring of Supply levels, Meter counts, potential performance issues.
• Installation of latest Device Software Updates
• Phone Support
• Remote Desktop Support

This supplemental NSA Support Agreement is now available in blocks of time which are discounted from our normal hourly rate of $135.00 when purchased in 3, 5 7 or 10 hours blocks. The time used is “real” time documented to the minute with no minimums and no time limits. As you approach the total usage of support time consumed you simply purchase more in whatever increment you desire. The more you purchase, the more the hourly rate is discounted. Pricing is as follows :

Block Size : 3 Hour: $346.50 5 Hour: $522.50 7 Hour: $693.00 10 Hour: $935.00

Protect your network and maximize your uptime while protecting against inflation with the NSA Support Program from Shore Business Solutions.

Shore Business Solutions: Your Office Systems Partner
1720 Route 34 PO Box 2428 Farmingdale, NJ 07727
Phone in NJ: (732) 280.1333 Outside NJ: (800) 622.2505 Fax:(732) 280-8268

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